Successful business partnerships flourish when each organization recognizes the value the other brings to the table.
Growing Through Partnerships to Manage Your Business
Every business seeks growth—without it, organizations stagnate. Growth manifests in various ways, from increasing sales to reducing operational costs. ShipLeap approached Printer's Plan management to explore how their integrated shipping solution could address challenges faced by franchise owners:
- How are multiple shipping departments handling the shipping process?
- What volume is hand-delivered versus carrier-shipped?
- Can an integrated solution reduce financial burden on individual franchisees?
While answers varied by franchisee, the analysis revealed that a custom integrated shipping platform could benefit most locations.
Implementation and Results
ShipLeap developed an API enabling their software to communicate with Printer's Plan's MIS system. Once integrated, ShipLeap could read Printer's Plan invoices, delivering immediate benefits:
- Client information automatically transferred into ShipLeap, reducing entry time and eliminating errors
- Single-platform rate comparison shopping reduced time and expenses
- Shipping charges automatically invoiced to clients
- Branded tracking updates sent throughout delivery
Both partners plan ongoing software evaluation to enhance franchisee success. According to Michael Tan, ShipLeap CEO: "Franchisee success equals ShipLeap success."
Adam Witek, Print Reach's Director of Customer Experience, noted: "these changes indicate our dedication to the success of our franchisees."
About the Companies
Printer's Plan: Over 30 years supporting 2,500+ printers worldwide with MIS software for estimation, inventory tracking, order management, and invoicing. Recently launched Print Reach Pay as their own payment processor.
ShipLeap: A desktop shipping app serving commercial printing through integrations with Printer's Plan, PrintSmith, Four51, and multiple printing franchises. Designed as a fast, lean application prioritizing speed over cloud-based alternatives.